照諾頓的說法 你下載的解毒工具在"大多數"情形下會幫你移除這種病毒 如果不能成功移除 你可以參考"手動移除"的程序(Manual removal
) 但是你得先裝norton才行
http://www.sarc.com/avcenter/venc/da...kern.4926.html
1. Run LiveUpdate to make sure that you have the most recent virus definitions.
2. Shut down the computer, turn off the power, and wait for 30 seconds.
3. Restart the computer in Safe mode.
4. Start Norton AntiVirus (NAV), and make sure that NAV is configured to scan all files.
5. If any file is identified as being infected with W32.ElKern.4926, click Repair.
6. Restart the computer.
7. Repeat steps 3-5 until no infected files are reported.
方便你閱讀 我把大意翻譯出來給你參考
一 更新諾頓病毒定義碼
二 重新開機到"安全模式"
三 用nav掃毒 掃毒前確定你的選項是"掃瞄所有檔案"
四 如果有掃到毒 用"修復"選項
五 掃完毒後再重覆動作直到沒有病毒發現為止
祝你好運