寬頻 - ping的到 但網路完全無法使用

[toway123]

Dear :

最近我碰到無法上線的狀況 我使用ping 168.95.1.1發現如下

正常可開回應:

Pinging 168.95.1.1 with 32 bytes of data:

Reply from 168.95.1.1: bytes=32 time=2ms TTL=242
Reply from 168.95.1.1: bytes=32 time=2ms TTL=242
Reply from 168.95.1.1: bytes=32 time=2ms TTL=242
Reply from 168.95.1.1: bytes=32 time=1ms TTL=242

Ping statistics for 168.95.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms

但我ping出來的卻是:

Pinging ? with 32 bytes of data:

Reply from 168.95.1.1: bytes=32 time=2ms TTL=242
Reply from 168.95.1.1: bytes=32 time=2ms TTL=242
Reply from 168.95.1.1: bytes=32 time=2ms TTL=242
Reply from 168.95.1.1: bytes=32 time=1ms TTL=242

Ping statistics for 168.95.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms

我問網路公司 他們回答我是中毒 但是我的防毒程式怎麼會沒有發現而且也掃不掉 且微軟及各大防毒公司 不見發佈該種病毒訊息 我問他們是啥毒 他們回答"就是中毒阿" 要我重灌系統
真的是中毒嗎 那為什麼沒有相關的官方訊息發出 請各位大大幫個忙救救小弟一下.