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#3 (permalink) |
長老會員
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有人得到 Seagate客服回應 we should have it ready by the 20th Unfortunately, an update is not available yet. The engineers are looking at the issue now, and they are looking at having the firmware updates available, hopefully at the later part of next week. As to which serial numbers of these drives that are affected by this, they are working on a addition to the web site for a serial number checker that should be up by Monday. When the serial checker is online, you can put in the serial number, and it will tell you if the drive associated with that serial number is affected by this firmware issue. If it's not affected, then you'll be good to go. If it is affected, it will say so, then you will need to call into 1-800-Seagate, have the have the model number, serial number, and part number ready when you call. Because this is a large issue affecting a large number of consumers and partners, we would request that you address this issue only when you call, so that we can assist as many as possible and expedite the resolution of this issue quickly. 1. 更新檔下星期底會好(應該是美國當地時間) 2. 會有線上檢查硬碟序號的程式,應該星期一會好 看起來,目前只能先備份資料 ![]() ![]() |
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送花文章: 78006,
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#11 (permalink) |
註冊會員
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![]() Model: ST3500320AS, Serial: 9QM4NLT1, Firmware: SD15
這是我的序號...我也中獎了~~~ ![]() ![]() ![]() 我也是受害者....可以換新的嗎??? |
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送花文章: 531,
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有 5 位會員向 MMN650 送花:
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![]() 感謝您發表一篇好文章 |
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